Regardless of being a widely known chain of health centres with over 15 million members as of March 2020, Planet Health has not adopted up to date buyer care procedures, notably with regard to membership plan cancellations.
Planet Health doesn’t can help you finish your account on-line; as an alternative, you need to mail a letter or go to your private home membership to talk with a entrance desk particular person.
Methods to Cancel Your Planet Health Membership
Whereas Planet Health presents precious providers, there may come a time whenever you want to cancel your membership. Not like some fashionable firms, Planet Health requires cancellation both in particular person or by way of mail. Right here’s find out how to cancel:
- Cancel Planet Health by cellphone (30 minutes) – Stopped Telephone Cancellations
- Cancel Planet Health in particular person (30 minutes – 90 minutes) – Finest Strategy
- Cancel Planet Health by mail (5 enterprise days)
Methods to terminate your membership at Planet Health
It’s not doable to cancel your membership by way of e-mail, over the cellphone, or via the Planet Health web site. Formally, you might be restricted to 2 choices: in-person visitation or letter-writing.
- To withdraw in particular person: Go to the entrance desk of your private home membership and ask for a cancellation type.
- To cancel by way of mail: Embody your title, deal with, cellphone quantity, and Planet ID membership quantity in a letter that you just write outlining your intention to terminate your membership. Planet Health suggests mailing it by way of licensed mail and addressing it to your private home membership. To be able to verify that your utility was acquired, accepted, and processed, it’s best to get in contact with the membership.
Methods to put your membership at Planet Health on maintain
You may have the ability to put your account on pause if you could briefly cease utilizing your Planet Health membership however would moderately not cancel it utterly.
For medical causes, you possibly can droop your membership at a number of golf equipment for as much as three months. Sadly, every membership has its personal set of restrictions, so it’s best to contact buyer care on the membership the place you presently have a membership. Name your membership or cease by in particular person to speak to somebody on the entrance desk.
Methods to change the plan you could have with Planet Health
As well as, you need to cancel your membership in particular person in the event you want to decrease it. Speak to somebody on the entrance desk about your account whenever you go to your private home membership.
Nevertheless, upgrading your membership may be achieved on-line. Use a browser to entry the Improve webpage, then adhere to the instructions. To complete the method, you’ll want your Planet Health Keytag quantity. You can even do that in particular person on the entrance desk if that’s extra your type.